Returns & Refund Policy
Refund Policy
Thank you for shopping at PestLab. We want you to be completely satisfied with your purchase.
30-Day Guarantee
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
Return Process
To start a return, you can contact us at contact@pestlabrepellent.com. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like perishable goods, custom products, and personal care items. Please get in touch if you have questions or concerns about your specific item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.